Frequently asked questions
General
- Where can I buy BERG Toys products?
This depends on the
type of product. On the homepage of the website you should select the
article you want. By typing in your postcode or province you can find
your closest dealer.
Go-Karts
- What are the dimensions of the go-karts? Will they fit through the door of my shed which is approx. 80 cm wide?
Most go-karts are 150 cm long by 80 cm wide. Go-karts with big tyres,
such as the BERG Traxx, are 85 cm wide. The information on this website
tells you the dimensions of each product.
- The go-kart has a flat tyre, but there is no inner tyre. How can I repair it?
You can only repair the tyre by fixing an inner tyre which you can order from your dealer.
- The tubeless tyre fits loosely around the wheel rim and I can't pump it up using a bicycle pump. What is the easiest solution?
The easiest solution is to fit an inner tyre. You can manage without an
inner tyre, but you should then ensure that the bead of the outer tyre
is tight against the outside edge of the rim. Then you can pump up the
tyre to the required pressure.
- What is the function of the swing axle?
A swing axle ensures that if you are driving the go-kart on an uneven
surface or over a kerb the go-kart will always have all four wheels on
the road surface. This provides a more comfortable and safer drive.
- Is it possible to install a gear system onto a ‘standard' go-kart?
No, the frame of a go-kart with gears has been specially designed for such purpose in our factory.
It is therefore difficult to make this adjustment to a standard
go-kart. For example, even the chain casing fitted on the go-kart would
need to be replaced. All this work could cost up to € 400, and it would
come without any guarantee.
- Is it possible to install a gear system on a go-kart with a BF-boss? Or to convert a 3-gear boss to a 7-gear boss?
Yes, this is possible by replacing the entire boss.
- The
automatic freewheel does not work. I have to pedal a few times before I
can drive forwards. The same applies when I drive in reverse.
The free wheel is probably dirty. It should be cleaned and any grease removed.
- Can I lubricate the free wheel with oil or other lubrication?
No. Oil or grease will damage the freewheel
- I have cleaned the free wheel but it still doesn't work. What do I do now?
Contact your BERG service-dealer. He is the specialist and will help you further.
Trampolines
- Isn't trampolining very dangerous?
If more than one
child jumps on the trampoline at the same time, it can indeed be
dangerous. However, if there is only one person on the trampoline,
jumping in the normal way, then it is not dangerous. Safety is also
assisted by providing a safety net.
- What is the difference between cheap trampolines and BERG trampolines? They look the same.
At first sight, all trampolines look similar. However, if you look out
for the 5 elements listed in the buying guide, then you can be assured
of a safe and durable trampoline
- Can a BERG trampoline be sunk into the ground or lowered?
Yes, virtually all BERG trampolines can be lowered.
Instructions are available on the website or in the brochure.
- Can I use the trampoline even if it is freezing weather or raining?
Yes, the trampoline is safe to use in freezing weather. However, if the
jumping mat becomes wet and slippery, BERG Toys strongly recommends you
not to jump on it.
- How difficult is it to assemble the trampoline?
It is not difficult at all to assemble a BERG trampoline. Two people
can assemble a trampoline ready for jumping on in half an hour.
- Can I order individual parts for my trampoline?
BERG Toys stresses the importance of the quality of its aftercare
service and supply of spare parts, so yes, we can supply any spare
parts for at least 5 years.
